My phone wouldn’t send a text message. It wouldn’t make a call. It wouldn’t even let me get online. And it had the audacity to continue not working even after I used the fail-safe method that cures all technology: turning my phone on and off again.
So I put my cell phone aside for the night. I’d already scrolled past 100 updates from 100 of my least favorite acquaintances. I guess I could go to bed an hour early, and it wouldn’t hurt too much. I figured the malady would surely be resolved by the morning– just another technological blip to annoy me.
Panic set in when my phone still wasn’t working the next day. Panic turned to anger after one online chat representative transferred me to another who kept telling me I needed to call the customer service line. How many times could I remind them that I didn’t have a working phone?
My shoulders were up by my ears, my jaw was clenched, and a barrage of ungrateful thoughts was running through my head . . . all aimed at the hapless employee who was absolutely not at fault for my non-working phone but had become an easy target for my frustration. I found myself apologizing, backpedaling, and stopping myself from treating this flesh-and-blood person as if she were as she appeared to me at that moment – three blinking dots on my computer screen.
The rest of the saga included borrowing a phone, 33 minutes on hold, four transfers, and two dropped calls. In the end, the phone company said they would send me a replacement part, which would take three business days to arrive. And today was Friday.
How would I survive?
I lost count of how many times I mindlessly picked up my phone and opened my email tab. When did life get so boring? Even though I had plenty to do, I was itching for my next fix. I needed a photo of a friend from junior high who I haven’t seen in person for over 20 years. I was desperate to know what her lunch looked like! And surely I was missing out on all of the salient political points and religious insights being shared across all of my social media platforms. I felt so out of the loop! There was a whole world going on online, and I had been cut out of it. I felt like a 13-year-old who got uninvited to the sleepover.
These kinds of delays, breakdowns, and miscommunications were a normal part of my life when I lived overseas. I anticipated and accepted them as part of our crazy missional journey. I could even bring some curiosity into those experiences, wondering what they would reveal to me about the culture. But since returning to the U.S., my frustration fuse has shrunk. I want everything to work perfectly the first time, and I’m much less patient with my fellow Americans than I was with my Tanzanian friends because I’m always in a rush.
Case in point: within my first week of being home, I was using Google Maps, and an alert came across the screen letting me know that a better route was available. It could save me a whole three minutes! I literally laughed out loud at the ridiculous notion that getting there three minutes faster would matter. But it only took a few months before I was caught up once again in our go, go, go culture and happily accepting spare minutes anywhere I could find them.
Right before we returned to the U.S., God had started nudging me to cultivate silence in my life. So over the last 2 years, I’ve learned about meditation and contemplative prayer and found great solace in spending 10 minutes each morning soaking in God’s presence. But my recent phone-induced panic showed me that God now wanted to work on how I was filling the rest of my 23 hours and 50 minutes. As much as I didn’t want to admit it, the notifications on my phone and all of the apps and information it offered were filling my brain with far too much noise.
Technology is only part of this. Living on mission in any country can get real noisy real fast. There are always more demands for our attention and more problems to be solved than time to solve them. Like the insistent beeping of my phone, my desire to meet the endless needs of a hurting world around me can quickly wear me out and exhaust me if I’m not continually returning to God’s presence.
God has challenged me to give an honest accounting of how I spend my time. I’ve realized that whenever I had a free second, I was unconsciously reaching for my phone to fill the gap. It was easier to spend a few moments distracted by other people’s lives or witty memes than to reconnect with God’s presence or go to heaven in prayer or take a moment to say thank you. I had been enjoying my 10 minutes of quiet but not allowing the fruit of that time to spill over into the rest of my day.
So I asked for God’s forgiveness. I uninstalled some apps, put screen time limits on my phone, and asked for the Holy Spirit to intervene and turn my attention back to God when technology or anything else tries to steal it away. It’s a process of learning and unlearning. I’m hoping for progress and releasing any demands for perfection.
And I’m praying – Jesus, take the phone.