New data confirms that team conflict is one of the primary factors in missionary attrition

by Andrea Sears

Finally, what is certainly the longest of the survey report sections is finished: team factors. (You can explore other results from the missionary attrition survey here, here, and here.) These results confirmed that team conflict is a primary factor for attrition, but it is not the primary factor.

It is important to note that no single agency represented more than 7% of the total sample. 221 mission or sending agencies were represented. 68% of those had only one participant in the study, 27% had 2-9 participants in the study, and only 5% had more than 10 participants in the study. This shows that the survey results represent a broad sample of missionaries with a diverse representation of agencies, and that the sampling from any given agency did not disproportionately influence the results. 

This section of the report measured responses to the following statements:

  • My missionary term was up.
  • There was a conflict on the team.
  • There was a scandal on the team.
  • I struggled to understand my role on the team.
  • I did not have a team.
  • I struggled to balance my role(s) as a spouse/parent with ministry expectations.
  • As a woman, I felt marginalized or devalued, or that men were given more opportunities to lead/contribute.
  • I had insufficient local supervision/accountability.
  • I had too much local supervision/accountability.
  • I received too little missionary care.
  • I did not feel at liberty to pursue my passion and call within the team/agency that I was a part of.
  • I disconnected with the vision of the mission.
  • I had too little administrative support from my home base.
  • I felt that some of my team members/leaders lacked integrity.
  • It was time for me to retire.

Past studies have indicated that conflict with other missionaries has been a frequent or predominant reason for attrition. We wanted to dig into this issue and try to find some clues about the reasons that conflict occurs. We also analyzed the responses of younger missionaries as a subset to see if generational differences exist in expectations about how a team should work.

The strongest factors explored in this section are seen in the areas of team conflict, role confusion, the lack of missionary care, feeling restricted in the pursuit of one’s passion/call, and feeling that other team members lacked integrity. While team conflict does feature in the top factors, it is not THE strongest factor. It is merely on par with the other three top factors in this section. And while many people do leave the field because their term was officially up, there are typically other reasons in the background that explain why they aren’t doing another term, and those are revealed in the strength of their survey responses to certain factors.

We also collected open comments on the following questions:

  • If there was conflict on your team and you feel comfortable sharing, what do you think was the most frequent cause of the conflict?
  • If you are a woman and you felt marginalized or that men were given more opportunities than you, in what ways did you experience this?

Issues that people believed caused conflict on their team tended to fall into 5 general categories: personal sin and dysfunction, poor leadership, differing boundaries, poor communication, and disagreements about how resources should be obtained/used.

Women shared concerns about: 

  • being explicitly excluded from ministry roles, 
  • having to balance full responsibility for the family with a ministry role, 
  • local cultural limitations on women’s roles and ministry engagement, 
  • policies and practices that favor men (such as men not being willing to work with closely with women, or not allowing men to work less than full-time so that their wives can also have a ministry), 
  • being assigned to stereotypically “female” roles (like childcare, hospitality/event management, or administrative work), 
  • being excluded from communications and meeting invitations, 
  • their opinions and roles treated as “less than” in comparison to male counterparts, 
  • being scrutinized more than male counterparts, 
  • being excluded from leadership, and
  • being openly belittled or patronized by male leadership. 

Clearly, there are important lessons for us to learn about caring for missionaries in extremely vulnerable and high-pressured life situations, preventing and navigating conflict well, and better including the 2/3 of our missions workforce who are women.

To learn more and read the full 26-page report, check out this page.

More resources about team conflict:

Power or concerns: Contrasting perspectives on missionary conflict

Let’s Get Real About Missionary Team Chemistry

Humility: The Remedy for Mission Team Conflict

More resources about gender and missions:

The Gender Divide in Missions

Women in Missions: Facing the 21st Century

Why Are Women More Eager Missionaries?

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Andrea Sears is co-founder of the ministry giveDIGNITY, which works in the marginalized community of La Carpio in San Jose, Costa Rica. The ministry focuses on Christ-centered community development initiatives in education, vocation, and violence prevention. Her family has been in Costa Rica for 8 years, and served as the Missionaries in Residence at John Brown University during the 2017-2018 year while on furlough.

Dealing with Conflict on the Field. Or not.

Let’s talk about conflict, ‘cause that’s fun. I mean, hypothetically, at some point in the (distant) future, you may or may not experience an uncomfortable disagreement with someone. Maybe.

In this imagined scenario, the ensuing “discussion” could arise between you and your spouse or kids or co-workers, or maybe even — like this would ever happen — yourself.

So, when conflict comes, what will you do? Will you run away scared? Hunker down? Gear up? Lock and load?

Whether your natural tendency is to ostrich or explode, these two principles must be remembered:

Principle #1 – Conflict always has Context

Principle #2 – Conflict always precedes Closeness

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How many of you have ever experienced conflict? Go ahead, raise your hands. Do you see all those hands raised? Yeah, me neither, but I’m guessing that all over the world people on their phones or laptops are raising hands. It’s a pretty shared thing, this interpersonal junk. (You can put your hands down now, we don’t want people thinking you’re a weirdo. Oh wait, you’re a missionary. Nevermind.)

Conflict is not something “out there” that other people deal with. This is us. This is our story.

 

Oh, Conflict!
I used to work in an Emergency Room, so I’ve had people try to cut me, spit on me, and in other ways break me. I’ve helped security guards and police officers wrestle dangerous patients to the ground. By the way, did you know they make “spit hoods”? It’s a mesh net that covers a patient’s head to keep the spit from getting from their mouth onto your face. Pretty cool, eh?

I’ve also worked in churches with church people.

I served as a youth pastor, working with peoples’ kids. Sometimes there was too much pizza, other times, not enough. Sometimes parents thought we weren’t doing enough cool stuff, while other parents thought we were doing too much cool stuff.

I served as a worship pastor. Corporate worship, now there’s an area where everyone has ideas and they’re not afraid to share them. It was an a cappella church (i.e., no instruments), and you would think that might reduce disagreements. NOT SO.

I served as a camp director. I listened to staff complaints, teen complaints, parent complaints, caretaker complaints. Once, a camp manager was angry with me because I wouldn’t tell the teenagers to STOP SPLASHING IN THE POOL. Apparently, by playing in the pool, too much water was splashing out of the pool. Duly noted. And ignored.

We’ve all experienced conflict, and we’ll all experience conflict again. So here’s the first thing we must remember.

 

Principle #1 – Conflict always has Context
Conflict is very rarely just about the facts, and it never happens in a vacuum. All parties bring their unique historical issues to the table even if they’re not aware of it. That’s what makes this all so interesting.

Much of conflict’s context exists just under the surface:

– Fears (of losing love, or support, or respect, or safety)
– Past experiences with conflict (positive or negative)
– Goals that might be thwarted
– The family’s approach to conflict
– The culture’s general approach to conflict

If we don’t want to fly blind (or be blindsided), we must seek to understand the context. In addition to considering underlying fears and goals (yours and theirs), ask yourself these questions:

  1. What is the typical approach to conflict in my passport culture?
  2. Growing up, how did my family handle conflict?
  3. Do I pretty much handle conflict the same as #1 and #2 or have I changed?
  4. What words come to mind when I hear the word “Conflict”?

Consider talking through this list at your next team meeting.

Now, when we’re looking at the cultural component, it’s important to remember that the Gospel is counter-cultural in every culture. There are parts of your culture that are really bad and unhealthy and need to change, just like mine! And there are parts that are great and wonderful, just like mine!

I was speaking at a regional missions conference last month and I asked the participants to tell me what words came to mind when I said “Conflict.” Many of the attendees said things like, Scary, Shame, Anger, Rage, Dangerous, Yelling, and a whole slew of negative words. One lady stood up and said, “Opportunity!”

She was from Switzerland.

Our background and culture will greatly influence how we deal with conflict, for good or bad. Do we run away and hide or prepare to fight? Do we get louder or quieter? Do we think conflict is mainly about peace or justice?

Painful experiences from our past also provide context for our current conflict. If a current situation triggers painful memories or associations from times past, that matters. It’s possible the current situation is solely because someone’s a jerk, but most likely, there’s also underlying pain and fear that is historical. It’s worth your time to see it and address it.

 

Principle # 2 – Conflict always precedes Closeness
Many people treat conflict as if it’s radioactive. They avoid it at all costs and only touch it with protective suits, Geiger counters drawn.

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That makes sense if you see conflict as a direct threat to closeness, or intimacy. However, I believe that conflict is necessary for intimacy. Put another way, intimacy requires a tremendous level of honesty, and you cannot be honest with another human being for very long without conflict.

Conflict does not necessarily lead to intimacy, but you cannot have intimacy without honesty. And you cannot have honesty for very long without conflict.

 

Conflict and Christ – Changing the Paradigm
Conflict is scary. It’s also normal, and it can be healthy and actually really good. Just ask Jesus.

There’s the famous “Get behind me, Satan!” passage. And the incident with the tables. There’s the conversation with Peter about feeding sheep that left Peter “feeling hurt.” There’s the whole “whitewashed tombs” fiasco. And the time Jesus just ignored the Pharisees.

Jesus once abandoned a crowd that had plans he didn’t like. Another time he allowed the crowds to worship him, which was something the ruling elite didn’t like. Jesus surprised Pilate with his silence. And he taught the disciples to ignore some of the most respected people.

At least once, Jesus didn’t like his Father’s plans and told him so.

Can you think of some more examples?

 

The Way of Jesus
He didn’t “do conflict” the same way every time. He occasionally used conflict as a doorway to deeper intimacy and commitment. Sometimes he was very passionate and active, while other times he ran away or was silent. He stated his opinion clearly, but remained aware of authority lines and obeyed. He was always aware of the context.

How does Jesus’ approach differ from yours? Do you need to more actively engage in necessary conflict, or do you need to pursue holiness for a bit and shut up? Jesus’ approach varied. Does yours?

 

Conflict and the Love of God
Now we come to it. The best advice I can give you for dealing with conflict: Become more and more aware of the magnificent love of God.

I pray that from his glorious, unlimited resources he will empower you with inner strength through his Spirit. Then Christ will make his home in your hearts as you trust in him. Your roots will grow down into God’s love and keep you strong. And may you have the power to understand, as all God’s people should, how wide, how long, how high, and how deep his love is. May you experience the love of Christ, though it is too great to understand fully. Then you will be made complete with all the fullness of life and power that comes from God. Ephesians 3:16-19

You want to get better at dealing with conflict? Wrap your heart around the Love of God. Dive deep into the love of the Father. Ponder the intensity with which the Father loves the Son, and see how the Son loves the Father.

Consider the mystery that the eternal Creator loves humans, and meditate on the miracle of the incarnation. Invite the Holy Spirit to show you what He thinks of your teammate. Or spouse or child.

 

Remember How Loved You Are
Do you really believe that your WORK is not what makes God love you? Do you believe that even if you never accomplished anything else, God wouldn’t love you less?

He loves you just as much now as he did before you were a missionary. You cannot earn more of God’s heart. It is not divisible. It is turned towards you, just as it has been towards the dawn of Creation.

The father did not kick the prodigal son out. The son left, and the father let him. BUT, as soon as that son came back within sight, THE FATHER RAN.

And he still runs. For you. For your heart.

And whether you return to him from a life of workaholism or whores, ministry or mud, when you return to Him, HE STILL RUNS.

Because the Father loves you. And he entered into great conflict to make a way for you to come back. Don’t ever forget that.

 

To Recap:
The next time you meet Conflict, remember that it’s got Context.
Remember that it precedes Closeness.
And remember the Crazy love of God.

May God richly bless you all,
Jonathan T.

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More on conflict:
Necessary Endings, by Dr. Henry Cloud
Crucial Conversations, by Patterson, Grenny, McMillan, and Switzer
Ask a counselor: What about conflict?, by Kay Bruner
Run Away! Run Away! (And Other Conflict Styles), by Elizabeth Trotter

When your team isn’t all you expect it to be

Our first year of living in China was marked by the expected symptoms of culture stress: frustration, dark thoughts about all Chinese people everywhere, helplessness, hopelessness, tears. And loneliness. So much loneliness. We arrived without any team members, hoping to prepare the way for others to join us, but having no idea if they ever would.

So it is hardly surprising as I look back to realize that a major turning point in my attitude towards China took place when we got an email at the end of that first year. Some old friends of ours, with whom we’d had little contact for years, were inquiring about coming to join us. Within a month, they had committed to coming.

Oh the anticipation! The hope that came with the promise of a community, of friends with the same passions and dreams for making Chinese disciples! I had dreams of vacations our families would take together, relationships with Chinese we would build together, long coffee and prayer dates with the wife, shared babysitting. I grew up on a close-knit missions team and have really been in the missions world my whole life; I have experienced all the best of tightknit relationships among missionaries. To be honest, the desire for the close community of a missions team was one of my major motivations for becoming a missionary. Missionaries are my people; where in North America could I ever find comparable community of people who would really get me?

Our new teammates arrived in September. We cleared our calendars, held off on new ministries, and geared everything towards helping them settle in and easing the emotional ups and downs of culture stress for them. Six months later, I was perhaps in deeper distress than during our first lonely year. The friendship I had been hoping for just wasn’t happening, despite my best efforts. I felt rejected and misunderstood, and lonelier than ever. I dreaded our weekly team meetings. Even worse, and harder for me to admit, I couldn’t stop making comparisons. We were supposed to be on the same team, but I kept running into this ugly competitor within me.

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The crazy thing is that we have never had a single conflict with them, and not even many disagreements. They were a sweet couple with big hearts to serve God, and they did, in fact contribute a great deal to our ministry. They were simply independent and did not have the desire we had for deep intimacy in relationships—perhaps because they had never experienced it. But really, the biggest problems were in my heart, as my hurt feelings and disappointment in our relationship turned into a judgmental, critical, and competitive spirit.

So what have we learned?

  1. God has never promised me deep, soul friendships. It would be perfectly within his right to never provide me with the kind of friend I long for. I am not actually being deprived of anything when I feel lonely. However, God is so gracious that he often does bring along these friends. A year after our team members arrived, I realized I had two other friendships that were moving into the soul-friendship territory—one with another American who had moved to our area and one with a Chinese sister.
  2. A critical spirit is never, ever useful. I like to say that I am discerning, but really, that so-called discernment easily becomes criticism. I feel most critical when I cannot speak openly and honestly with someone about how I’m feeling, as was the case with our teammates. For a period of a few months, almost all of the conversations I had with my husband about our team quickly devolved into complaining sessions, as we picked apart all the ways we felt wronged by them. We are both verbal processors, so it was easy to say, “I just need to get this off my chest….” But were our conversations loving and noble? Were they even true? Rarely. In order not to speak this way, I can’t think this way: I have to stop the criticisms before they get rolling in my head. Instead, by God’s grace, I try to replace them with either deeper sympathy with or praise of our teammates.
  3. Love rejoices in diversity. Though I didn’t want to admit it, I often felt threatened by our teammates when they chose to do things differently than we had. I read their different choices as a criticism of us. It took me a while to realize that, unlike me, they like to forge their own way simply because they enjoy it, not because they think the previous way was wrong. Furthermore, for me to feel threatened and care so deeply to have their approval was revealing the idolatry in my own heart. I idolized my way of doing things and others’ opinions of my way of doing things. And I idolized the kind of relationship I was expecting with our teammates. As I began to repent of these idols, I was able to appreciate our team members’ unique gifts and the ways they complemented us and added greatly to our team.
  4. The Spirit is always at work in believers’ hearts. Part of what I wanted out of a deep friendship with team members was the ability to counsel one another—to ask and be asked the hard, heart-probing questions. But I never got to that level with these particular team members. It was so hard to trust the Spirit’s work in their hearts when I felt I could never catch a glimpse of it, or when the changes I was hoping for (selfishly) weren’t taking place. However, once I was able to let go of my desires for the relationship, I was freer to sit back and see and enjoy the Spirit’s presence both in their lives and in mine. He is working in all our hearts, and how thankful I am that he doesn’t need me at all to work his redemption!
  5. Deep, vulnerable sharing can be manipulative. I had learned in the past that in order to create an environment in which others feel free to open their hearts, it often helps to go first. So early in our team relationship I would share some of what the Spirit was teaching me, trying to include even the ugly stuff in my heart that was being revealed. When that sharing wasn’t reciprocated—when they didn’t share in the same way—I felt myself wanting to disengage, to hold back from sharing my heart. Not that I didn’t feel safe—I trusted them enough to know their discretion—but how could I continue to expose the ugliness in myself to people who didn’t seem to want to share theirs—without beginning to feel like the weakest, most sinful member of the team? Again, this was only exposing my idolatry, not theirs. I realized I was trying to use my sharing as a manipulation tactic. I eventually learned, however, that God is glorified when I tell of his marvelous deeds, including his work in my heart, and our team members truly appreciated hearing of it and sympathized with my emotions. But not everyone is ready or able to share in the same way—perhaps they are not verbal processors, perhaps they don’t analyze themselves as much as I do, perhaps they don’t trust their audience—and that’s okay and not for me to discern. And it’s also okay if I am the weakest, most sinful member of the team—who’s keeping track anyway?

Part of me feels ashamed to give you these lessons I learned through this team experience because the ugliness that was exposed in my soul during that time is still there, still battling for dominion. Only as I turn my attention and desires towards pursuing God and his goodness does his love begin to conquer the fierce competitor in me.

I write this because I suspect disappointment in team relationships is far more common than I ever realized when I was younger and dreaming about my future as a missionary. I also believe that God often brings team members in our lives to refine us, but perhaps not in the positive, warm and fuzzy way we might hope for. Because our team relationships tend to be so much more intense and inescapable—and require so much more interdependence—than our friendships back home, they can also expose a much deeper level of sin and idolatry in ourselves. Painful as that process is, it’s all for the purpose of forming us into more holy ministers of God’s Kingdom. After all, how can I claim to be sharing God’s love with Chinese people if I can’t even share his love with the teammates he’s given me?

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Carrie Smith (not her real name) grew up as an MK in the Philippines and then in the wild jungles of Pennsylvania. After seven years of grad school life, she and her husband made it to China and started the long and arduous journey of learning language and culture while her husband works a full-time job as a university professor. She is passionate about Biblical counseling, reproducible disciple-making, and authentic culture learning — and raising her own little TCKs to be bilingual global citizens who passionately pursue God’s heart for the world. You can communicate with her at cjsinasia@gmail.com.

Run Away! Run Away! (And Other Conflict Styles)

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I don’t like conflict. I’m scared of it. I don’t want people to be upset with me; I don’t want people to think I’m upset with them. Conflict is stressful and instills in me a strong desire to RUN AWAY. I shut down both physically and emotionally, and I fail to deal with the issue at hand.

I want everyone to be happy. I want this to happen without actually having to talk about the things that make me, and other people, unhappy. But I can’t avoid unhappy situations indefinitely. With 7 billion people on this planet, and no two of us alike, conflict is unavoidable.  I can’t hide away forever from my emotions and the emotions of others.

In mission training I learned that my approach to conflict has a name: I am an Avoider, or Turtle. Turtles believe that any conflict, regardless of what it is or how it is handled, will inevitably harm relationships. We thus avoid conflict at all costs. We hide in our turtle shells and refuse to come out to talk. However, when cornered or forced into conflict we aren’t ready to deal with, some Turtles (like me) might lash out in anger. The typically conflict-avoidant Turtle has now morphed into a Snapping Turtle. Ouch!

Perhaps you also dislike conflict, but instead of running away from it, you simply give in to everyone else’s wishes, never voicing your own. If you want everyone to be happy and are willing to give up your own wants and desires in order to maintain harmonious relationships, then you might be an Accommodator, or Teddy Bear. Teddy Bears, like Turtles, wish to preserve relationships. Instead of outright escapism, though, Teddy Bears ensure that in any given situation, everybody except themselves is satisfied. They try to make everyone happy, but they are in danger of never feeling “heard” by others.

Or maybe you’re not afraid of conflict at all. Maybe you’re so confident that your solution is correct that you won’t even consider other people’s ideas. If so, you might be a Shark, or Competitor. (And you might be interested to know that Turtles and Teddy Bears are petrified of you.) When a decision must be made quickly, you have the ability to lead a group and make that decision both quickly and confidently. However, in slower situations, people may feel you do not value them or their contributions. People want you to listen to them and take their perspective into account when making a decision, something that is not easy for you to do.

There are a couple other conflict styles. A Compromiser, or Fox, wants everyone in a given situation to give up something they want, with the assurance that they will receive something else they want. Everyone wins a little, and everyone loses a little. Ideally, everyone receives something they want, but each person is also missing something they want.  That’s because Compromisers are looking for a “good enough” solution in the quickest time possible — and this is especially helpful in a time crunch.  However, Compromisers can sometimes be seen as acting too quickly to reach a solution, making people feel “unheard.”

The last style is the Collaborator, or Owl. A Collaborator is similar to a Compromiser, and it is sometimes difficult to distinguish between the two. But where a Compromiser wants everyone to win a little and lose a little, a Collaborator wants everyone to feel 100% satisfied with the outcome, and they are willing to work as long as it takes to find that perfect solution. Although they care about everyone’s happiness level, coworkers can be frustrated by the slowness of the Collaboration process. The Collaborator, likewise, can become frustrated when people aren’t willing to work on a problem as long as he or she is willing. Incidentally, in mission training, we learned that Collaborators are often the most frustrated people on the mission field. They want a perfect solution every time, and that’s just not possible.

So what happens when all these conflict styles try to interact?

  • Turtles run away from important discussions. The Turtle is scared, and hiding meets the Turtle’s need to avoid conflict. Other styles want to discuss the problem at hand, but they become frustrated by the Turtle’s refusal.
  • Teddy Bears make everyone happy, right? But nobody can help them, because nobody knows what they want. Compromisers and Collaborators often want to know how Teddy Bears (and Turtles) feel. They value every person’s input and want to make a decision that incorporates everyone’s needs. When they can’t coax the Turtles and Teddy Bears to share their needs, Collaborators and Compromisers become frustrated.
  • Competitive Sharks may get things done quickly, but they risk alienating people while doing it. And they don’t just alienate Turtles and Teddy Bears – they can also alienate Compromisers and Collaborators, who want everyone’s input to be valued, including theirs.
  • What about when a Shark meets another Shark? Sounds scary to my Turtle self. Let’s not even go there.
  • A Compromiser may try to get to a solution too fast and fail to listen closely enough to people. Compromisers might convince people to give up too much too soon when making a decision, and they might not realize that’s hurting people.
  • Collaborators want to find a perfect solution, and they don’t care how long it takes to get there. If you’re a Collaborator and people don’t want to talk to you, it might be because they know the discussion will be L-O-N-G. A solution that makes 100% of the people 100% happy may not be feasible. So you might need to settle for less-than-perfect and learn a few things from the Compromiser.

Knowing I’m a Turtle has helped me understand why I react to certain people’s conflict styles. It explains past relationship patterns, and it illuminates current relational issues.

As a Turtle, I’ve often felt a sense of pride in the fact that I preserve relationships by avoiding conflict. But pride is bad news, and the supposed relationship preservation is only partly true, anyway. Sometimes relationships are preserved by actually talking about sensitive subjects, instead of avoiding them.

I’m learning that if I avoid all difficult conversations, I risk growing bitter about an issue. I’m learning that I can’t just think about myself and my own personal need to avoid conflict. I’m learning that sometimes I need to love someone enough to broach difficult subjects.

I’m learning that I can have calm, rational conversations about sticky subjects. I’m learning that these conversations can be gracious and kind instead of the violent explosions I expect them to be. And I’m finding that these kinds of conversations can lead to solutions I had never even thought of.

In short, I’m learning that I can and must grow in conflict resolution — and that it’s not as scary as I had always thought.

 

What about you? Which conflict style do you favor most? Do you tend to Avoid, Accommodate, Compromise, Collaborate, or Compete?

Is there a conflict style that’s particularly difficult for you to interact with?

How has God used your conflict style to benefit relationships?

How do you think God wants to stretch you in your approach to conflict?

 photo credit

Seventy Times Seven, Conflict and Forgiveness

 

The conflict in mind as I wrote this piece was not related to a team conflict issue.

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I used to think that when Jesus said to forgive seventy times seven times, he meant that people would be so mean, so sinful, that they would keep sinning against me (and I against them) and I should forgive each new transgression as readily as the first. And forgiving them looked something like accepting their apology, shaking their hand, or kissing their cheek and hugging, and saying, “I forgive you.”

That seemed challenging but easy enough. I could offer a limp hand or a sideways hug, mumble the words in a quiet voice, and move on. One sin against me, one forgiveness offered, voila, the scales were balanced. And vice versa.

Until this method stopped working. Until a friend hurt me so deeply I couldn’t breathe. Until mumbling, “I forgive you” didn’t erase the anger, bitterness, and sick feeling. Until she bolted so quickly there was no time for shaking hands and I couldn’t accept an apology that has never been offered.

What does forgiveness look like then? Was it a one for one deal? Was I supposed to recall each lie, deception, angry word, hurtful action, and pronounce over them, one by one, Forgiven?

When I tried to do that, I simply ended up in the bathroom crying. Remembering didn’t help, it only increased the clenching in my gut and the raging desire to scream. This didn’t feel like forgiveness.

Probably because it wasn’t.

I had twisted the call to forgive into an opportunity to keep a record of wrongs. In the name of forgiveness, I let my heart grow bitter as I felt, fresh, each wrong against me.

I had to learn that seventy times seven doesn’t mean one for one, every time someone sins against you. It means every time you feel angry about that one single sin, forgive it again. It means forgiveness is on-going, a lifestyle, something that must be revisited and redone. Forgiveness is not a one-time event, shake hands and it is over. It is a state of being.

I drove by my friend’s house and felt angry again. So I stopped the car and addressed my heart and forgave her. I heard her name and felt angry again, about the same thing, so I addressed my heart and forgave her. I stumbled across a photo of her and felt angry again, about the same thing, so again I forgave her.

At first, these moments of anger and forgiving came at me fast and constant. As time passed, they sprang up with less frequency and after a few years, I rarely felt angry anymore. But still, once in a while and at unexpected times, a surge of memory and bitterness tries to stake claim and I have to forgive again.

This is seventy times seven. Over and over and over, the same sin, the same hurt. There is no mumbling here, there is no limp handshake. There is a wrestling and a battle and an acknowledgement of the pain. And then there is a canceling of the debt that is owed, a canceling of the right to run down a list of wrongs.

I’m thankful that God does not have these same issues. For God, once a sin is forgiven, it is forgiven. He harbors no bitterness, no anger, no need to revisit the pain and forgive again. I continue to sin against him and seventy times seven becomes a pouring out of grace. For each sin, forgiveness is available, and I drink it in, soak it up, feel the cleansing.

Then I turn it around and offer it, again, to my friend.

Expatriates can’t avoid this issue but I don’t want the comment section  to turn into a nasty place to rat out the dirty deeds of others. So, with wisdom and tempered spirits, what has been your experience with team conflict?

*image via pixabay